We appreciate your interest in Chotcut. New orders are not being accepted at this time, thank you!

Help Center.

Find answers to most asked questions.

Popular Questions
1How to order online at chotcut.com?

It is really easy;

  1. Choose what you would like: Pick a store and select items you’d like to order. You can search by store name.
  2. Checkout: Enter your exact delivery address, payment method and your phone number. Always make sure that you enter the correct phone number to help us contact you regarding your order, if needed.

Now sit back relax and we’ll get your essentials delivered to your doorstep.

2In which cities can I order Chotcut?

Our service is present in launching Ibadan!  Great news is we plan to open Chotcut in many additional cities in Nigeria in the coming months.

3Where is my order?

After you have shopped, we send it directly to the store, which starts to pack it immediately. Our Pilots do everything they can to get your essentials delivered as quickly as possible. However, sometimes stores receive very large number of orders, or pilots get stuck in heavy traffic this unfortunately might cause delays.
If the amount of time you’ve waited has exceeded the estimated delivery time, you can contact us and we’ll look into what’s going on.

4Where do the products come from?

Products come from your favourite local supermart, convenience stores and retailers (Chotcut Buddies). We have onboarded different stores in the cities to offer you a wide choice of essentials and daily needs.

5I can not connect?

If you are unable to connect, contact us directly on our chat or call +234 909 000 2468. Our customer service will be able to answer your questions.

Need to get quick response to your questions? Get us on WhatsApp 0909 000 2468 or email us at hello@chotcut.com