Help Center.

Find answers to most asked questions.

Popular Questions
1Where do the products come from?

Products come from your favourite local supermart, convenience stores and retailers (Chotcut Buddies). We have onboarded different stores in the cities to offer you a wide choice of essentials and daily needs.

2Why should I buy online?

Online ordering at Chotcut provides several advantages over walk in.

  1. Discover: We offer a huge choice of various supermarkets; you are not restricted to only one store. You can choose to shop from any of your favorite stores in Ibadan.
  2. Speeding up the process: By ordering online you will get prices faster and you will be able to go through order confirmation and payment process much faster. Saves you from the queue and stress of physical shopping.
  3. Traceability: you will have easy access to all your previous orders anytime you want. You can view details of all your past orders and easily reorder.

3Where is my order?

After you have shopped, we send it directly to the store, which starts to pack it immediately. Our Pilots do everything they can to get your essentials delivered as quickly as possible. However, sometimes stores receive very large number of orders, or pilots get stuck in heavy traffic this unfortunately might cause delays.
If the amount of time you’ve waited has exceeded the estimated delivery time, you can contact us and we’ll look into what’s going on.

4In which cities can I order Chotcut?

Our service is present in launching Ibadan!  Great news is we plan to open Chotcut in many additional cities in Nigeria in the coming months.

5How to order online at

It is really easy;

  1. Choose what you would like: Pick a store and select items you’d like to order. You can search by store name.
  2. Checkout: Enter your exact delivery address, payment method and your phone number. Always make sure that you enter the correct phone number to help us contact you regarding your order, if needed.

Now sit back relax and we’ll get your essentials delivered to your doorstep.

Need to get quick response to your questions? Get us on WhatsApp 0909 000 2468 or email us at